- Success of concierge claim service
- "usage based" insurance model
- confusion on why Drive didnt work
- RE-Branding (bring back the Ford Explorer)
Customer Perception. This is no surprise to me as far as Progressive is concerned. What does surprise me are the underachievers on this list. Allstate - I guess the dude from 24 didnt cut it in your clients eyes. Im pretty sure ballpark ranking (you know the tool your using to make asking for quote data harder for us agents...) isnt going to help your slump. All you other slackers Cmon! Suck it up!
Progressive holding strong but heres comes the competition. I wish I could see a graph from a year ago here. Also "ultra kudos" to Nationwide for comin up from the depths.
Did anyone notice that these are all Directs and Captives ???